The Process
Step 1. Choose a design – Browse our online stationery collections. Remember that designs are fully customizable and personalised designs are also available. Just Contact us to discuss options.
Step 2. Order a Sample (optional) – If you see something you like, you may order a sample. Select “Order One Sample” from the drop-down on the product description page, then complete your order through the online shopping cart. Samples cost $5.00 each (ex. GST), including postage. We will fully credit sample purchases towards your next order at The Stationery Boutique. Please note: We do not always have samples of every design available. If you cannot see a sample option for the design you like please Contact us to discuss your options.
Step 3. Place your Stationery Order – Once you have decided on your stationery, you can order at any time using our online shopping cart. Select “Order Now” on the product description page, enter your quantities (Minimum order of 30) then follow the directions in the online shopping cart. Full payment is due at the time of placing your order, and can be made by Credit/Debit Card (PayPal) or Direct Deposit. Once you have entered your personal details on the first page of the checkout and selected your payment method, you will be redirected to a page to make payment.
If you have opted to pay by DIRECT DEPOSIT, you will be redirected to a page with our Bank Details, and below that will be a link to a form to enter your event/announcement details. You will also be emailed a copy of the link.
If you have opted to pay by PAYPAL, you will be redirected to PayPal to make the payment. At the end of the PayPal payment process, you will be redirected to a page with a link to a form to enter your event/announcement details.
Please remember, Save the Dates, Invitations, Response Cards and Thank You cards quantities should be based on per couple or family numbers, not entire guest numbers. We understand that in most cases, the quantities for your other stationery items (programs, thank you cards, etc.) depend on the response from your wedding invitations. You can place your wedding stationery order separately and we will have all your design and colour preferences stored, to make ordering your other stationery items simple. The Stationery Boutique recommends that you purchase at least five extra invitations for your event – in case of any last minute guests. If you have any questions, or require more customizations, feel free to Contact us.
Step 4. Receive your PDF proof – you can expect to receive your pdf proof via email within 3 to 5 business days of placing your order. A maximum of 3 rounds of complimentary changes to the proofs are included, to make sure your design is absolutely to your liking before we go to press. Changes thereafter will incur a fee.
Step 5. Approve your stationery proof – A link to the Proof Approval Form is emailed to you with your proof. Approve your stationery proof only after careful review. Please take your time. Our proofs are custom designed and are not automatically generated from our online order form, so please check all details carefully. The Stationery Boutique is not responsible for any errors that are not detected by the client during the proofing process.
Step 6. Your order is printed and shipped – Your invitations are printed and packaged, then shipped to you. We will contact your once your order is ready to ship with tracking details. Once we have received your proof approval, you can expect your stationery to arrive within 3 to 4 weeks. Due to the personalized nature of custom designs, please contact us for a turnaround estimate.

